LondonMapCentre.com

 

About Us LondonMapCentre.com (UK Map Centre) are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
LondonMapCentre.com (UK Map Centre)
Tiso Outdoor Experience Centre 50 Couper Street Glasgow G4 0DL United Kingdom
Phone: 0141 552 7722
Fax: 0141 552 3345
Email: orders [at] ukmapcentre [dot] co [dot] uk
VAT NO: GB 836 4770 04 .
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept debit and credit cards as well as PayPal. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling All Customised Ordnance Survey Products are posted free - Off-the-shelf products are not classed as customised
Delivery Schedule We deliver your order right away. We will normally send e-mail orders within 3 hours and paper maps are posted free 1st via Royal Mail the same day (within office hours) - All reprographic prints should be collected from the store
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 15% VAT is added (Digital products). All other orders are VAT free (Paper Maps).
Credit Card Security HSBC e-payments:

If you are concerned about passing your payment details online, the new HSBC Secure ePayments system will put your mind at ease because of these features: -

1) Once you have entered your address details at the checkout, you will be transferred to the HSBC Secure ePayments secure website to enter your payment card details. Authorisation of your transcation is decided in seconds while you are online.

2) The HSBC Secure ePayments system incorporates the MasterCard "MasterCard SecureCode" and Visa "Verified by Visa" security systems. When you enter your card details, a pop-up box will appear from your bank asking you for your password. If you do not enter the correct password, no authorisation will be given for your purchase, making credit card fraud virtually impossible.

Please note: Although we believe that this system greatly improves the security of your credit cards, you are still able to order from us in the same way as before without signing up to these programmes. However, we do believe that this is a great way to protect your credit cards from fraudulant abuse.

3) No one else can see your payment details, not even ourselves. We are simply instructed by HSBC that an authorisation has been approved, at which point we send the watch to you for next working day delivery.

4) Once your order has been approved, this does not mean that we have taken your payment. The approval is for a "PreAuthorisation" only and we do not "PostAuthorise" your payment until the items are packed and ready for despatch.


PayPal:

When you shop online, you can choose PayPal when paying for your items. You'll be asked to log into your PayPal account using your email address and password. Click to confirm your payment and then you're done.

more info: https://www.paypal.com/cgi-bin/webscr?cmd=xpt/cps/general/NewConsumerWorks-outside
Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0141 552 7722 (International +44 0141 552 7722) or fax us on 0141 552 3345 or write to us at Tiso Outdoor Experience Centre 50 Couper Street Glasgow G4 0DL United Kingdom
Privacy Policy The Glasgow Map Centre respects your right to privacy and we are committed to protecting it. We believe it is a commitment crucial to our continued success as a company. Accordingly, we abide by the following privacy principles for all the Personal Information we collect from you:

We will not sell or share your Personal Information with anyone outside our company (with the exception of providing Ordnance Survey with information for copyright and licence purposes), unless required by law or in accordance with your instructions.

We apply data security protections to safeguard your Personal Information.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Ordnance Survey Licensing

Best Practice - OS
 

Digital Data (ie plans by email)

Ordnance Survey mapping is protected under Crown copyright by virtue of the Copyright, Designs and Patents Act 1988. Copying of mapping can be authorised under separate copyright licences depending upon the intended use.

Benefits of licensed data By adopting best practice and ensuring that the mapping you use is properly licensed you can take advantage of the following benefits:

You have the reassurance of using location-based information from a trusted content provider with data sourced from the master map of Great Britain
Being legitimately licensed supports your reputation in the marketplace
Maintaining an up-to-date licence is a legal requirement for use of Ordnance Survey data. Not having the correct licence could invalidate your indemnity insurance and result in costly legal fees

All the Mapping data we supply includes a licence per product (included in the price) - simply check on the licence tab on each product page.. for more details on licensing click here